House Rules

Booking

An advance payment equal to 50% of the rental rate is required to confirm the booking. The advance payment will be applied toward the villa rent. The BALANCE OF RENT is due 7 days before arrival. There is a minimum stay of 2 nights.

Cancellation

Full refund if cancelled 7 days or more before arrival.

Check-in / Check-out

Standard check-in time is after 14:00 and check-out time is before 16:00. MV will try and accommodate the Guest’s actual arrival and departure times, subject to availability. Please notify MV of a change in your arrival or departure schedule for us to be able to accommodate a change where possible.

Access

The Property and its facilities are available for the Guest’s full enjoyment during the duration of stay. However the Owner, Owner’s Representative, or other staff and contractors may need access to the Property from time to time (e.g. for maintenance of the house, garden, swimming pool, utilities and services, or for providing additional services requested by the Guest, etc.). You are required to give them reasonable access to the Property for these purposes.

Security Deposit

A security deposit is payable to MV along with the final payment of the rental rate. Access to the Property may be refused if the security deposit is not paid in full. The security deposit will normally be refunded at the end of the rental period, after deducting:

  • All additional expenses incurred on the Guest’s behalf (e.g. charges for food, goods, services, and additional staff if applicable).

  • The cost of replacement or repair of any loss or damage to the Property or its surrounds or contents caused during the Rental Period. If this cost cannot be reasonably determined prior to the Guest’s departure, the Owner or the Owner’s Representative are entitled to withhold a reasonable estimate from the Guest’s security deposit and will return any balance to the Guest as soon as possible after the actual cost has been determined.

Number of Guests

The number of persons (adults and children) staying at the Property must not exceed the maximum number of sleeping places indicated in the booking confirmation and unless specifically authorised in writing by MV. Exceeding this number may invalidate any insurance policy on the Property. Entry or access to the Property may be refused or limited where the number of guests exceeds the stated requirement.

Property Use & Safety

All bookings are assumed to be for normal holidaying purposes only, and the Guest agrees that the use of the Property will be limited to this purpose unless otherwise confirmed in writing.

  • No smoking indoors

  • No parties or events

  • No pets

  • Quiet hours 11 PM – 7 AM

  • No food or drinks in bedrooms

  • No illegal substances.

  • Guests responsible for damages.

  • Furniture should not be rearranged.

  • Do not take away villa items as souvenirs.

  • TURN OFF lights and AC when not in used. UNPLUG unnecessary electrical devices when leaving the house.

  • Please make sure to lock doors when leaving the villa during your stay.

  • Follow checkout procedures before departure

Power/Internet Outages

No rental refunds will be given for power black-outs

Compliance

Guests agree to comply with all villa rules and regulations during their stay.